Project Description

This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.

Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.

This qualification suits domestic and international learners who wish to work as customer service adviser, data entry operator, general clerk, administration officer, or word processing officer.

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Free course information pack

Full Time: 52 week course (40 weeks tuition and 12 weeks holiday)

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