Important Information

Australian Student Funding, Incentives & Support

• Certificate 3 Guarantee & Higher Level Skills Program Information Sheet
• Certificate 3 Guarantee & Higher Level Skills – Student Eligibility Evidence Guide
• A guide to Australian Government payments – Centrelink

Simplified Student Visa Framework (SSVF)

• Genuine Temporary Entrant (GTE) Information
• SSVF Information for Agents & Students

Policy & Procedures

• Agent Code of Ethics
• Assessment of Skills & Knowledge Policy
• Attendance Policy and Procedure – ELICOS English ONLY (International Student)
• Attendance Addendum COVID-19
• Australian Skills Quality Authority Report
• Cancellation Policy & Form (Australian Student)
• Cancellation Policy & Form(International Student)
• Change of Address Policy and Procedure
• Complaints and Appeals Policy (Australian Student)
• Complaints and Appeals Policy (International Student)
• Critical Incident Policy and Plan
• Defer or Suspend Study Policy & Procedure (Australian Student)
• Defer or Suspend Study Policy & Procedure (International Student)
• Enrolment Procedure & Conditions (Australian Student)
• Enrolment Procedure & Conditions (International Student)
• Microsoft Office Conditions of Use & Form
• Online Learning Centre: Terms of Use
• Other Fees (Australian Student)
• Other Fees (International Student)
• Privacy Policy
• Progress Policy & Procedure ELICOS (International Student)
• Progress & Intervention Policy & Procedure VET (International Student)
• Refund Policy & Form (Australian Student)
• Refund Policy & Form(International Student)
• RPL & Direct Credit Policy & Forms
• Transfer Provider Policy and Form (International Student)
• Under 18 Policy & Consent Form (Australian Student)
• Under 18 Policy and Procedure (International Student)
• Voluntary Vaccination Policy (COVID-19)

News

• 5 Things to Remember Before Studying in Australia
• Why Study Business in Australia
• Becoming a Personal Trainer in Australia
• Open Pathways by Studying English
• Data Breach – OAIC Notified

Please be aware that course information and pricing are subject to change without notice.

Want more information? We can send you a free information pack with course, campus and discount information immediately.

If you can’t find the answer to your question in the documents below please don’t hesitate to contact us.